Regal Promenade

It's a very calm and quiet place but also it was a holiday so perhaps it's normally busier. They had nice decorations around to take some holiday photos. The environment was friendly. I was very happy to see so many POC it made me feel welcomed. I never have before but we were at the cinema to see "The Color Purple," movie. So the atmosphere was very happy, cheery and united. It felt beautiful. The movie was awesome. They were many shops but they weren't open due to the holiday. ⭐⭐ There's an ice skating rink on the first floor towards the center of the shopping center. - The was an available Restaurant open for dining on the first floor on the opposite end. Then young lady who was the hostess that afternoon was polite, super sweet and had great customer service. She gave people directions to the movies theaters. ⭐⭐⭐⭐⭐ Cinema Staff: Seemed Polite/No amazing customer service but not bad customer service either. ⭐⭐⭐⭐ Down points: The seats worked well and lounged back although we my party and I sat in row H at the top the leather seat were peeling everywhere. Perhaps they're older. They were cracking. You could tell when they turned the lights on or when I shined a light to look for something I had dropped. ⭐⭐ They didn't look like the websites profile seats. ⭐⭐⭐ The Movie The actual Color Purple Movie was incredible. Would definitely watch multiple times. ⭐⭐⭐⭐⭐ Getting to the Cinema/Theater: • Directory near restaurant opposite wind of cinema/theater • Available parking garage • Elevators on premises (quickest/nearest option) • Escalators on premises (all weren't working) • Stairs on premises if you want a little work out • Wheelchair accessible In Theater/Cinema: • Bathroom near entrance towards the right • Concession stand towards the left upon entering • Photo booth towards the right - I think there were a few games in that area as well

GOOD NEWS! Update 12-21-23 the recliner seats have been recovered!!! . Such a huge improvement as they were getting pretty worn, as mentioned in other reviews. As of December 2023 almost all theaters are done. We just enjoyed a movie and loved the recliner seats. Due to recent issues with the parking structure currently there's only one entrance open to the mall parking next to Norris theater . Please shop local and support local businesses. This theater needs our help . Great theater with leather recliner chairs. Very friendly service. Security is tight, which is nice.

Their seating is always top-notch with their cushy recliners and wheelchair spots reserved, theaters are consistently kept cool, and staff are surprisingly friendly for probably getting paid around minimum wage. Food is a bit pricey, but that's to be expected in a theater. This is the place to be if you want a stellar experience watching the newest movies.

this is our absolute favorite theater. it is supported mostly by local residents and we like it that way. I love their NEW recliner seats because I have back problems so I can only go to theaters with these kinds of seats and every theater has the recliner seats. they have a really good concession stand with many choices. I love that they put the Junior mints in the freezer, if you've never tried a frozen Junior mint I recommend it. the staff is always friendly and helpful.